Giving it another go …


At the end of last year, in fact my last post of the year I mentioned that I was going to stick with Open Live Writer as opposed to the WordPress block editor. I was also occasionally using BlogPad Pro on my iPad. But things have changed a little since then.

I had read about my sites Media Library and decided to have a look and see what was in there. I was rather shocked to find that most of the images I had uploaded for my posts had duplicates. They didn’t appear to be taking up much space, but I wanted to know if it was ‘the norm’ to have duplicated images.

I posted a query on the WordPress forum and after a few questions and answers, it became clear that it was the desktop software (Open Live Writer and BlogPad Pro) that were causing the images to duplicate. It looks like a thumbnail image was being created when the main image was uploaded which was linked to the main image. As I understood it, deleting the thumbnail image would prevent the main image from showing or something like that.

The crux of it all was that the only way to prevent this happening was to use the block editor. It was also suggested, that as I prefer to use desktop software to write a post, that I should use the WordPress app instead.

So, I’m giving it another go …

From then to now … all change


Within a few weeks, and a lot quicker than I imagined, I was ‘invited’ to attend an interview. It was one of those interviews where you know you have got the job from the very start. The team I was to be Interviewworking in were basically an IT help-desk for part of the councils Environmental Services department. We were the people that ‘sorted’ the problems that Environmental Health officers had with the software they used. ImprovingI found it difficult as a lot of the problems that cropped up were down to errors in the software, rather than user errors. To fix these, I needed to know the programming side of the software. Although I did know some programming techniques, the ones needed were far more complicated. There were five of us, and although I kept my grade, I was back at the bottom of the pile. I have to admit I struggled for the first couple of months, but gradually I began to gain more knowledge and my confidence increased.

Then it all went wrong again!

The departmental heads still had to save money, and so our little IT support team (as we liked to call Helpdesk teamourselves) were to be merged with a much larger team that supported all of the Environmental service areas and also the councils Housing department. We went from being a team of five to be part of a team of over forty. This was a real help-desk job now. Sat in an office with a laptop, smart-phone and a head-set with a whole range of new software to learn. I knew from the start that it was not the job for me. I spent most of the time trying to understand the new work and really not getting very far.

And then the day of my heart operation arrived (see this thread for more) I was going to be off work for three months while I recovered, which was going to be an ideal time to find something I was more at home with. Or so I thought.

It is getting there …


I picked up the new laptop on Thursday. K*** ordered it Wednesday afternoon and it was ready for collection Thursday lunchtime. The thing with Argos and her cash-back site Happy bunny was a non-starter as her cashback site no longer deals with Argos. So that was a bit of a Happydisappointment. But we still managed to get a bit of a discount through her staff credit card (I think!!). So actually I’m what you might call a bit of a “happy bunny” so to speak.

I am now in the process of getting the machine up to the status/position that my last lappy was in. I speak of course about the software and applications that I’m used to. I think I have got to about 90% normal, but I’m fully aware that there will be some stuff I use that I have forgotten.

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Without meaning to get too technical, I decided to shy away from the more common names. The last two machines have been Asus and R*** has an AcerThe new beast. Both Asus machine have failed, but the Acer is doing okay. Other alternative in my price range were Dell and HP, both of which I used to use at work and they were a bit on the hefty side. This time, after reading a few reviews I went for a Lenovo. It has the same keyboard layout as the Asus machine, so R*** would be happy using it and it just looked the better machine.

I was quite surprised how easy it was to set up. Microsoft seems to have put in some work in the user set-up procedure. The machine talked me through the whole process, which is something that has never happened before. So all in all, I’m well satisfied … hope this continues.

Gone to meet its maker I think …


I knew it would happen at some point. It’s been a bit off for a week or two now. Then a week last Thursday, there was a major issue starting it! Before I go further, I need to explain what I’m talking about. My trusty (?) and faithful (?)Laptop laptop gave up the ghost last Sunday. Thursday issue was very scary. The stupid machine just would not re-boot. I had just updated some software and it needed a restart to finish. Some three hours later, I finally managed to get it going. Everything appeared to be working fine, if a little slower than White onebefore. All was good on following Saturday, but then just after R*** had finished his lunch the bl**dy machine started playing up again. Serious this time. It took 5 hours to get from switching on to getting to a usable state. So a bit of a panic to ensure that R*** could use my laptop after his dinner. I managed to get his old laptop up and running and logged in as me. His “old” laptop was the same model as mine, but his was white. There had been a problem with it early last year, whilst on his respite. We think that someone had turned the laptop off during an update, which totally wrecked the machine. In November I read an article about how to update a computer to the latest version of Widows, free. So now the ‘White Laptop’ was running with  Windows 10 and Internet Explorer 11. Panic over and we would be hopefully safe from any problems.

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Last night, I was busy doing a crossword when found I could not work out a word that I did not have all the letters for. “I know,” I thought to myself “I’ll use The Sage” only to find that it was not on this laptop. The Sage The Sage screenshotis a dictionary, thesaurus and anagram solver. There’s a lot more to it than that, but that is what I tend to use it for. I then realised that there were a few programs/applications that I used to use but were not on the ‘white’ laptop. I fired up the old machine to try and identify some of the software that I was missing. This time it only took 45 minutes to start, which was a great improvement on last Sunday. I think I have got all I need, although my full back-up seems a lot smaller than before, so maybe I need to check that.

Should I bite the proverbial …


I’m in a bit of a quandary. I use some old banking software to keep a record of my spending and to give some kind of warning of when bills are due. I’ve been using Microsoft Money for over 20 years now and although it was discontinued some years ago, it still works and does the job I want it to. Now the issue is, that I would like to be able to access the data from one of the two other computers that I have. In order to do this, I need to able to save the data somewhere other than the laptop I am currently using. The two ways I can see this being able to work is:

  1. I save the data file on a portable hard-drive (maybe even a flash drive) or
  2. I store the file in the ‘cloud’ on my Microsoft OneDrive.

I use the OneDrive for a few files, but none of which are really important so it feels a bit scary to use it for something as important as my bank balances. I have to state here that it is only the transactions that are stored. No bank or personal details are kept within the data files, but it does worry me. Does anyone else have the same fears?

Problems still ongoing…


When I started to compose this post at the beginning of the week, the problems I was having with my laptop were indeed ‘still ongoing’. However, and I am touching as much wood as I can find, things seem to be a little better at the moment. Many of the problems seemed to be with my Microsoft Office 365 applications. I was getting a lot of ‘xxx not responding’ messages when using Word, Excel and Outlook which seemed to point to an issue there. Although, other software was often slow to open and close. The internet gave me a few ideas, and one of the more prominent ones was to ‘repair’ my Office application. So I gave it a go, and (here’s when the touching wood comes into play) at the moment it seems to have worked.

Later yesterday, I got what IT people call the “Blue Screen of Death” or BSOD. For those that don’t know, it’s when Windows decides something is amiss, produces and ‘error code’, uploads the code to Microsoft and restarts your computer. I checked out the error code, which told me nothing at all but I was advised to run a system security tool. This tool, called Windows Defender Offline, which is part of the Windows security system, runs a much deeper scan for viruses and malware than the normal scan. It takes about 40 minutes on my laptop and (back to the wood touching again) seems to have done the trick, although I’m not holding my breath.

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I’m going to try a new approach to my posts. For a long time I have been combining the topics I want to say into one post. I usually separate the topics with a divider (as above) and the post can often have 4 or 5 topics. I have now decided to use single topics in each post, and post more often (how many times have I said ‘post more often’). I shall see how it goes.

Problems might just be gone …


For a few weeks now, I’ve been having performance issues with one of my Windows 10 laptops. I’ve uninstalled software that I rarely use, but the issue seems to have remained. What happens is that I’ll be using for example Microsoft Word and suddenly it hangs with the message “Word is not responding” and this will happen three or four times during the session. I end up having to restart Windows and hope the problem has gone away. Often this fixes the issue, but occasionally it doesn’t.

Today, while I was looking at the Task Manager application, I noticed something called ‘software reporting tool’. I had not seen it before and so I ran an online search and discovered that it is a program that checks to see if any software is going to affect the Google Chrome browser. There were reports that it has a high CPU usage when checking and the check often takes 20 minutes or so to run. The date on the file is 4th October which seems to coincide with the second time I had problems. Things seemed to improve after I removed my other printer, but then problems re-emerged a few days later.

The sites I looked at (and I always check a few to see if they say the same thing) told me that the process is not necessary and can be stopped. They also said that Google may restart the process again whenever the Chrome bowser updates. It gave instructions on how to prevent it running and how to prevent Google from restarting it. The instructions for this can be found at https://www.ghacks.net and searching for ‘how to block the Chrome Software reporter tool’.

It may not fix the problem, but the tool sends scan information back to Google, so there may be privacy issues here.

We shall see if there is any improvement.

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On another point, this was written using the WordPress editor on an iPad Mini. I had not thought of that as an option, but it seems to work quite well. I do need to understand how the HTML style tags work for formatting, but there must be a tutorial out there.