I’m trying to login to MY account on the Gov.UK website. I need some information about MY state pension. However, I am hampered at the end stage by bureaucratic nonsense. I have entered my full name and address, date of birth and National Insurance number. I have also entered the ‘one-time’ password from the Authenticator app on my phone. You would assume that all that information would be sufficient. But that’s not the case. They need more information, to prove who I am! This is the next screen that appears. Problem! 1. I do not have a ‘valid UK passport’ as I’m am not going abroad at the moment, and really have no intention of going in the near future. 2. Why would I need a Northern Ireland driving licence?
So it seems, from this that I am ‘persona non-grata’. Why, as a lifelong citizen of this so called ‘free country’ do I need a passport to live here. Not a ‘happy chappie’ at the moment.
This morning I tried to do two things online with the UK Government website. Firstly, I wanted to renew my driving license before the 11 month COVID-19 extension expires. I have got until May but I thought I would get it out of the way now. I can’t do it online for one reason, which will be revealed in a short while.
The second job, I wanted to do was to check my National Insurance credits as my State Pension quote came this morning and it wasn’t as much as I had been led to expect. Again, not able to do so for the same reason as above.
The reason I am unable to perform these simple tasks (and the website says it’s simple) is that I don’t have a valid UK Passport. I don’t even have an expired one. I have not needed to go abroad for over 25 years, so why would I have/need a passport?
I am now in a position whereby I will need to either post an application form, with a new passport photograph and a cheque(!) for £17.00 or I can go to a Post Office with my expired card and a payment of £21.50, which is a little extortionate in my opinion. I’m also struggling to understand where ‘simple’ comes in.