I knew it would happen at some point. It’s been a bit off for a week or two now. Then a week last Thursday, there was a major issue starting it! Before I go further, I need to explain what I’m talking about. My trusty (?) and faithful (?) laptop gave up the ghost last Sunday. Thursday issue was very scary. The stupid machine just would not re-boot. I had just updated some software and it needed a restart to finish. Some three hours later, I finally managed to get it going. Everything appeared to be working fine, if a little slower than before. All was good on following Saturday, but then just after R*** had finished his lunch the bl**dy machine started playing up again. Serious this time. It took 5 hours to get from switching on to getting to a usable state. So a bit of a panic to ensure that R*** could use my laptop after his dinner. I managed to get his old laptop up and running and logged in as me. His “old” laptop was the same model as mine, but his was white. There had been a problem with it early last year, whilst on his respite. We think that someone had turned the laptop off during an update, which totally wrecked the machine. In November I read an article about how to update a computer to the latest version of Widows, free. So now the ‘White Laptop’ was running with Windows 10 and Internet Explorer 11. Panic over and we would be hopefully safe from any problems.
Last night, I was busy doing a crossword when found I could not work out a word that I did not have all the letters for. “I know,” I thought to myself “I’ll use The Sage” only to find that it was not on this laptop. The Sage is a dictionary, thesaurus and anagram solver. There’s a lot more to it than that, but that is what I tend to use it for. I then realised that there were a few programs/applications that I used to use but were not on the ‘white’ laptop. I fired up the old machine to try and identify some of the software that I was missing. This time it only took 45 minutes to start, which was a great improvement on last Sunday. I think I have got all I need, although my full back-up seems a lot smaller than before, so maybe I need to check that.
This might get a little bit ‘techy’ so look away now, if you’re uninterested.
The youngest son has two laptop computers. He has an old Windows 7 machine that he keeps in his bedroom. He uses it to watch YouTube videos, and that’s about all. His other machine is a Windows 10 laptop that he takes when he is on respite and sleeping away. Some months ago, we got a message that the laptop he took away had a problem. When he got home I found that the machine was stuck in a ‘Repairing Windows’ loop. The IT people at his respite could do nothing with it and neither could I. So for the past six months it has sat at the back of the sofa doing nothing.
Fast forward to the beginning of November and an interesting article on a news-feed that I subscribe to. The article related to updating Windows 7 or 8 to Windows 10, for free. The so called ‘offer’ from Microsoft(MS) to upgrade to Windows 10 expired some time last year, but the article explained that it was still available, and it gave instructions on how to get it. After reading the article a few times, I began to think that I may be able to do something with the trashed laptop. At worst it would still be trashed and at best it could be a working laptop.
I downloaded the files and yesterday I bit the bullet and began the process. I was expecting the task to take 4 or 5 hours, but in the end it took just over 3 hours. It actually worked!! Of course, there were a few issues that made the process difficult. Not least, the laptop battery expiring when I was trying to login with my current MS account. By 21:50 the machine was up and running with the latest Windows 10 operating system. As you may imagine, I was beside myself with joy. I could not believe that it had worked. I rebooted the machine again and it was still working. I installed a couple of bits of software that I knew was needed and rebooted aging. Still working !
So I go to bed thinking that I’m a genius.
This morning, with bated breath I switched the said laptop on … still working !! I still can’t believe it worked, but work it did, and I’m one happy, ecstatic, cocky bunny and think I can do anything !!
When I started to compose this post at the beginning of the week, the problems I was having with my laptop were indeed ‘still ongoing’. However, and I am touching as much wood as I can find, things seem to be a little better at the moment. Many of the problems seemed to be with my Microsoft Office 365 applications. I was getting a lot of ‘xxx not responding’ messages when using Word, Excel and Outlook which seemed to point to an issue there. Although, other software was often slow to open and close. The internet gave me a few ideas, and one of the more prominent ones was to ‘repair’ my Office application. So I gave it a go, and (here’s when the touching wood comes into play) at the moment it seems to have worked.
Later yesterday, I got what IT people call the “Blue Screen of Death” or BSOD. For those that don’t know, it’s when Windows decides something is amiss, produces and ‘error code’, uploads the code to Microsoft and restarts your computer. I checked out the error code, which told me nothing at all but I was advised to run a system security tool. This tool, called Windows Defender Offline, which is part of the Windows security system, runs a much deeper scan for viruses and malware than the normal scan. It takes about 40 minutes on my laptop and (back to the wood touching again) seems to have done the trick, although I’m not holding my breath.
I’m going to try a new approach to my posts. For a long time I have been combining the topics I want to say into one post. I usually separate the topics with a divider (as above) and the post can often have 4 or 5 topics. I have now decided to use single topics in each post, and post more often (how many times have I said ‘post more often’). I shall see how it goes.
For a few weeks now, I’ve been having performance issues with one of my Windows 10 laptops. I’ve uninstalled software that I rarely use, but the issue seems to have remained. What happens is that I’ll be using for example Microsoft Word and suddenly it hangs with the message “Word is not responding” and this will happen three or four times during the session. I end up having to restart Windows and hope the problem has gone away. Often this fixes the issue, but occasionally it doesn’t.
Today, while I was looking at the Task Manager application, I noticed something called ‘software reporting tool’. I had not seen it before and so I ran an online search and discovered that it is a program that checks to see if any software is going to affect the Google Chrome browser. There were reports that it has a high CPU usage when checking and the check often takes 20 minutes or so to run. The date on the file is 4th October which seems to coincide with the second time I had problems. Things seemed to improve after I removed my other printer, but then problems re-emerged a few days later.
The sites I looked at (and I always check a few to see if they say the same thing) told me that the process is not necessary and can be stopped. They also said that Google may restart the process again whenever the Chrome bowser updates. It gave instructions on how to prevent it running and how to prevent Google from restarting it. The instructions for this can be found at https://www.ghacks.net and searching for ‘how to block the Chrome Software reporter tool’.
It may not fix the problem, but the tool sends scan information back to Google, so there may be privacy issues here.
We shall see if there is any improvement.
On another point, this was written using the WordPress editor on an iPad Mini. I had not thought of that as an option, but it seems to work quite well. I do need to understand how the HTML style tags work for formatting, but there must be a tutorial out there.
The issues with the laptop continue, although they seem to be not as bad as they were at the beginning of the week. After reading some the comments online, I’m more and more convinced that at least some of the problems are linked with the last Windows update. The annoying thing is that whereas at one time you could choose to update or not, now it is more or less forced onto you. I also think. that there may be some compatibility issues with some of the software I’m using. However, it is looking likely that I may have to bite the bullet and get a new one, with all the issues that brings.
Coming back to my Blog Editor trials, I thought last night when R*** was using my laptop, that I had forgotten to include BlogPad Pro app on my iPad. It worked quite well when we were away and providing I can upload the manual to my phone, for reference, it might just be a contender. I have decided against using Notepad as it would me more effort than it’s worth copying and pasting, so I’m going to cross that of the list. This post is being written with my favourite application, Open Live Writer. This is the one that I started having problems with which prompted my testing.
The village seems to be the target of a couple of gangs of thieves. Properties are being broken into and it appears that the thieves are after the car keys of high-end vehicles. These cars are then stolen and either shipped abroad or broken-up for the valuable parts. The local primary school was also hit, but that was for the laptops. It’s a bit of a worrying time for all.
(Written with Open Live Writer)
This is a little techy. I have been having a problem all week with the performance of my main laptop. Applications were slow to open and even slower to close. I scoured the internet for answers and did everything, bar re-installing Windows, that was suggested. But the problem remained, and it was getting worse. Some programs were now not even opening. Then today I had an idea. You see, I have two laptops on my home network, both with an attached printer. At the beginning of the week, I thought it would be good if I could print to both printers in an effort to save ink, as the other printer never gets used. After a couple of hours and a fair bit of stress, I got it working. I then installed the other printer on my main laptop so that it could be seen. Then all I had to do was to ensure the other laptop and printer were switched on and I could print to it. Really quite pleased with myself at that point.
I didn’t really want to have the other laptop and printer to be on all the time, so I shut both down. This was on Monday afternoon. On Tuesday, I started to notice the performance issues. As Tuesday was the day when Microsoft updates Windows, I put the problems down to that. When there was a second update pushed on Wednesday, I was convinced that everything would now be okay. Not so. The performance had improved slightly, but not so as you would notice. It was getting so bad that I began to think I had a virus or something. I searched the internet for the problem and the answers were as I expected: run an anti-virus; run an anti-malware; run a disk clean-up even reformat hard drive and start again. Well I tried all except the last one, but nothing seemed to work. Then another search, came up with something. I may have a corrupt drive recently installed. Hmmm … the only driver recently installed was the printer driver for the other printer. I thought I would have a look at that. I removed the printer from the device list (an I assume that removed the driver) and did a full reboot, rather than a restart.
Now (touch wood) it seems to be back to as normal as it was before. I had a quick online chat with the printer help desk (free thankfully). It would appear, that when the other laptop and printer were switched off any software that you can print from would be looking for the printers when the software opens. As the printer was off, it was not visible and so the delays. I’m not entirely convinced, but it does seem to have been resolved.
(Written with Word 365 – blog template)
I started to write this post on Friday, but put it off. I didn’t have a title then and was trying to think of
reasons excuses why I haven’t posted since 5th July. And they were just excuses … ‘didn’t have time’ … ‘nothing to say’ … ‘too late/early/drunk/tired etc ‘ … you get the picture? The only one that really seems to crop up the most is (not ‘too drunk’ although …) ‘nothing to say.’ I often sit down at one of my laptops, or the iPad with good intentions, and then nothing. So I’m going to try a bit harder over the coming months/weeks, after all now I have a paid blog, I need to get my money’s worth
Now it may sound a little extravagant to have two laptops and an iPad, but there is a reason. Since I got my first PC back in 1995, I have had a money management application (or program as it was called back then) called Microsoft Money. It was discontinued some years ago, although Microsoft did bring out some cut-down versions, but I understand even these are now extinct. It has always worked fine with the upgrades up until Windows 8.1 came out and users were advised that ‘some’ software would not work properly in future editions of Windows. I don’t use it as part of my online banking as it never really worked with my bank, it just keeps a record of my future, past and present incomes and expenses. A a pinch I could use a spreadsheet, but I think that over the years, it would get a little unwieldy.
A couple of years ago, I decided that my laptop was running very slow and convinced K*** that I needed a new one which I got. I thought it would be a good idea to keep the older one, just in case R***’s home laptop gave in. So the old one was consigned to a wardrobe shelf to gather dust. Then, along came Windows 10 and everyone was urged to upgrade with the free upgrade. This latest version was said to be the worst for compatibility of older software, so I held off upgrading for a long time. I then had a thought . What I should do is keep the old laptop on Windows 7 (which I knew would run the Money program) and upgrade my new(ish) laptop to the latest version of Windows 10. That way, if Money didn’t work I could always use the old laptop. Thankfully it did work and I now have Windows 10 on both machines. I’m still very wary when updates come out and I will not update the old laptop until I know Money works on the latest Windows version.