When I replaced my laptop computer a few years ago, I bought one that did not have a built-in CD/DVD drive. It was a financial decision as I understood that I could get a separate drive for around £20.00, whereas the built-in drive would have added another £50.00 to the price. At the time I wasn’t really watching any of my DVD collection as they are not something K**h and me would watch together.

However, just after Christmas, I decided that I needed some way to watch some of my DVDs and so looked around to buy a portable one. I found one on the internet, at a reasonable price and duly purchased it. There were problems right from the start.

My laptop has a number of ports. There is an ethernet port, an HDMI port, a USB C port, and a Card reader port, but only two USB 3.0 ports. The DVD reader shipped with two USB cables. I needed a multi-port USB hub.

Back to the internet and I found just what I was looking for. I ordered it but received an email explaining that it was currently out of stock, but would be available in two weeks’ time. I was promised that it would be posted, 1st class. So I sat back to wait.

Just over two weeks later my new hub was delivered. It must have been another three or four days before I could plug it in and set up the external DVD. That’s when problem number two reared its head. My laptop just would not see the external DVD. I plugged memory sticks into the hub and they were seen. So were my wireless mouse and external camera (the internal one is not the best).

I contacted the seller about a refund or replacement, only to have pointed out that I had exceeded the return date by two days. It left me no real option but to consign the unit to my so called “tech drawer” in the garage.

Fast forward to the beginning of last week. My eldest son asked me if had an external DVD. I explained that I did have but it did not appear to work. So before letting him have it, I once again checked that it did not work. It was then that I realised. After reading an online article, that USB 2.0 (which was one of the cables) was being phased, being almost obsolete, I tried connecting the unit with just the other cable. Success! It appears that both cables should not be used together as Windows can get confused about which one it should be using.

Lesson learned … do more research.