I don’t know why, but it seems to have been a long week. By the time Wednesday had arrived, it felt that it should be Friday.
An issue I had at work, with one of pieces of software we use was resolved. It was a simple setting that, for some reason had become ‘unset’. Now it maybe that this setting only need to be ‘set’ when certain jobs are being run. I don’t know, but I think I need to check with the people that manage the software.
The major upgrade to another piece of software went as well as could be expected. There was a couple of issues, but with this project there always is a couple of issues. It’s just the nature of the beast.
The eldest son and his girlfriend/partner got the news they had been waiting for. The completion date for the house they are buying came through and it’s around the time they were looking at. Both are really happy about it. I’m not too sure that they fully realise how hard it is going to be over the first couple of years. They have got lots of plans and both seem to be quite sensible with money, but neither is on a fantastic salary at the moment, so it’s a bit of a worry.
Last week I bought a new shower head from Amazon. The old head was not working as it should, mainly down to it’s age and use. The new one wasn’t a cheap one, but equally, it wasn’t the most expensive one either. It arrived in good time, before the expected date and last Sunday, I attempted to install it. It was a simple ‘remove old – fit new ’ operation and there was no problem with it. That is until I came to test it. I could not believe it. Water was pouring out of the the ball and socket joint. I thought had done everything right and checked by refitting it. Still the same. I had no choice but to remove the new one and put the old one back. Not feeling very pleased about this, I contacted the seller for their advice. I got a reply within about 12 hours, which I thought was good, but their resolution did not work. A couple more emails back and forth ensued, and each time, the resolution failed. In the end, I emailed back advising them that the issue was still there and requested a refund. A response was duly received (again within less than 12 hours) explaining that I needed to contact Amazon for a refund together with a thank you for my custom. Amazons return procedure is very good, and the unit is now all packaged and labelled ready to return.
Now whilst I could not recommend the product, I could find no fault the the company selling. Communication was prompt and courteous and they were good to deal with. Shame about the product though.
On a last note, I’m wondering if anyone has had the same problem as I found yesterday. K*** asked me to forward an email on for her, as I had the address on my computer and it as easier. I opened the email, selected forward and clicked on the ‘To’ button to insert the address. I was shocked to find that all my contacts had disappeared! The Outlook address book was empty. I scanned the computer trying to find the file, but it was not there. Google searches provided no help except the person who said that it was probably an update that did it.
No problem I thought, I would reinstall it from a back-up. Not as easy as it sounds. After a lot of messing about, I found that the back-up must have run, after the address book had gone. Only alternative was to try and reinstall the address book from the Outlook on my old computer. That was done with some success.
I’m confused as to how or why it happened. I am blaming updates as there had been a big one on the 9th which covered a lot of stuff. Annoying though.
And so to finish.I got the end of writing this post and thought to myself ‘it’s over 700 words’ which I think is quite a lot and possibly a little boring? So my aim now is to go for the ‘little and often’ option, rather than a weekly digest. See where we go with that idea.