Problems might just be gone …


For a few weeks now, I’ve been having performance issues with one of my Windows 10 laptops. I’ve uninstalled software that I rarely use, but the issue seems to have remained. What happens is that I’ll be using for example Microsoft Word and suddenly it hangs with the message “Word is not responding” and this will happen three or four times during the session. I end up having to restart Windows and hope the problem has gone away. Often this fixes the issue, but occasionally it doesn’t.

Today, while I was looking at the Task Manager application, I noticed something called ‘software reporting tool’. I had not seen it before and so I ran an online search and discovered that it is a program that checks to see if any software is going to affect the Google Chrome browser. There were reports that it has a high CPU usage when checking and the check often takes 20 minutes or so to run. The date on the file is 4th October which seems to coincide with the second time I had problems. Things seemed to improve after I removed my other printer, but then problems re-emerged a few days later.

The sites I looked at (and I always check a few to see if they say the same thing) told me that the process is not necessary and can be stopped. They also said that Google may restart the process again whenever the Chrome bowser updates. It gave instructions on how to prevent it running and how to prevent Google from restarting it. The instructions for this can be found at https://www.ghacks.net and searching for ‘how to block the Chrome Software reporter tool’.

It may not fix the problem, but the tool sends scan information back to Google, so there may be privacy issues here.

We shall see if there is any improvement.

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On another point, this was written using the WordPress editor on an iPad Mini. I had not thought of that as an option, but it seems to work quite well. I do need to understand how the HTML style tags work for formatting, but there must be a tutorial out there.

 

Family holiday done …


After the initial disaster on Monday, things should have picked up. The location was great. ViewThe view from the dining room across the North Yorkshire Moors was amazing. The cottage was very well laid out. It had a large kitchen/dining room and a good sized living room. The equipment was all new and we seemed to lack for nothing. All five bedrooms had an en-suite and were adequately sized. It was quiet and had very little traffic and what traffic it had seemed to be people like us, enjoying a cottage holiday.

Now, there were two problems here. The first being the weather. One minute the sun was out and it was quite warm, the next minute it would be pouring down or the wind would pick or both. Not much you can do about that, and it didn’t help that I had forgotten to take a coat. Doh! The second was the problem I referred to in an earlier post. That of different age groups wanting to do different things at the same time and no-one seeming to come to single agreement. I find that these days, I need to know what I’m doing, when I’m doing it and it was even more difficult this time for some reason. I don’t think the family cottage holiday will happen again, and I certainly don’t want another week like the last one.

Then, to cap it all, we got a phone call from R***’s respite to say that his transport had not arrived. It would seem that one of the team that were to pick him up, had gone sick, and the only replacement was on another call and was late. It would not have taken the transport company more than two minutes to call and say there was a delay. Fortunately R*** seemed to cope with it quite well and we did not have an issue.

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TescoIt’s a bit of a strange day today. K*** only goes out to work on a Sunday. She is a customer Service adviser at a nearby supermarket and she took the job quite a few years ago. She elected for Sundays only as I was working Monday to Friday and we need someone to look after R***. Just before the aforementioned holiday, she got a call from her line manager asking if she could work today from 14:00 to 19:30. As a favour, she agreed and so it’s a bit like a Sunday this afternoon. R*** seems to be in a fantastic mood, as sometimes a change to any routine upsets him, but he appears to be okay at the moment. Fingers crossed it keeps up.

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I’m having a bit of an issue with getting notification emails into Outlook. The problem seems to have started after I turned off ‘3rd party app access  from within my Google account. The email I use for my blog is a Gmail account and it appears that Google has decided that Microsoft Outlook is a 3rd party app and is to be blocked. I’ve turned off the blocking but there is still a problem. I’ll fix it, but until then, I’m using the Gmail website to get any notifications.

A little bit pear shaped …


Last week, K*** suddenly noticed that she could see ‘floaters’ out the side of one eye. She had just started a new prescription for her contact lenses and thought at first it was that. But it got worse and she was experiencing a bad headache. Called the optician on Friday, who told her to come straight away. They sent her to the eye-clinic at the hospital, and it seems that the gel that surrounds the eye had become damaged, causing a bleeds at the back of her eye. They told that it should just clear up in the next few days, but she has to go back in a fortnight for check. Now, it would have hard anyway, but we had invited K***’s parents for lunch that day and we couldn’t really put them off. So I was ‘entertainments officer’ for the day. K*** thought she would be home by half past one, but it was nearer five when she got back.

To top it all, whilst I was out on Monday, I think the wind got into my eye, as that has been sore since then. Feels swollen and is a little uncomfortable when I blink, but not to the same extent as K*** has suffered.

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My laptop has started to play-up a little. It’s seems to have been happening since the last major update to Windows, but I think it is just a coincidence. What is happening is that my Wi-Fi connection dropping out. Does not happen to any of the other devices we have connected though which kind of proves it is not the router. My other Windows 10 machine does not have the issue (although I don’t had it powered up as much) which may be another pointer away from the issue being down to Windows update. I did Google the issue, which led to a lot of possible reasons. The main reason seemed to point to an issue with the network card in the laptop. I’m awaiting a reply from the manufacturer as to what can be done, but I’m of the opinion, that I may have to live with it. I can connect directly with an ethernet cable and it’s not too inconvenient, but I will see what happens.

The issues with K***s emails reoccurred again yesterday, just over a month since the last time. The mail app on her iPad stopped  delivering any emails. They could be viewed on the website but were not being ‘pushed’ the the mail app. I could not get them on my laptop, which was the same as the last time. Turns out, that it was an issue with Yahoo (Sky email provider) which was exactly the same as last time. No-one at Sky or Yahoo seems to care about it. Both say they are sorry and are working on a fix. Maybe it’s time for Sky to have a rethink!

(Update: emails on her tablet are now coming through. some 24 hours after the issue started. Not good)

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Well both K*** and R*** are still in bed, and I think I’ll let them sleep longer. R*** has been a star over the past two days. I don’t know, but he seems to kind of know when K*** is not well and it tempers his behaviour for want of a better word. We have has no issues with him at all, not even when my laptop dropped the Wi-Fi.

I’m just going to start on the ironing , which shouldn’t take too long. I actually love ironing and have sort of ‘adopted’ the job as my own, which suits us both. Someone once told me that we all have some minor Autistic tendencies, and I think ironing must be one of mine.

 

A little bit techy …


For a few months now, I have had a problem with my calendar. My primary email account is a Gmail account, and the application that use to read and write my email is Outlook 2016. Here was the problem! Outlook has its own calendar, but I can only see that calendar on my laptop as that is where the data is saved. My tablet and phone cannot pick up that calendar, but can see my Google calendar. So, my work around was to have an application that synchronised both calendars. After much ‘Googling’ I such an application and it was successfully installed. It ran without issues for a good few weeks, but then I noticed that although it said it was synchronising, it wasn’t happening. It was assumed by the software company that produced it, that the latest Windows update was causing a problem. There was no apology or offer to investigate it was just ‘A Windows 10 issue’ and was left at that.

Much more Googling and expressive language followed, before I found the next answer …add my Google calendar as an Internet Calendar in Outlook and use that one only. Brilliant …and so easy to do. Job done and me now a happy man. But wait a minute, I don’t seem to be able to delete an entry from that calendar. What is going on? It seems that the Google calendar is read only in Outlook. I’m now beginning to lose it a little bit. More searching and another application is found. This one seems to work. It synchronises every hour, I would prefer every 15 minutes but can live with the hour restriction. Back to the ‘happy man’ status again. I then notice, that my Outlook calendar is showing duplicated entries! My language is getting worse. I looked at some of the help forum and it explains that this is one of the issues and the only way around, is to delete all entries from both calendars and re-enter them in one calendar only. Not going to happen. I have now consigned that application to the recycle bin along with the others.

So I’m now left with the only option I appear to have. I use the Google calendar and have it as a read only calendar when I’m using Outlook. Not ideal, but seems to be the only thing I can do.

First successful Blogger post …


     I have been trying for some time to get Open Live Writer (OLW) to work properly with Google Blogger. I could actually connect and post, but one of the best features of OLW is the facility to download the blog theme. This enables you preview your post in draft mode, before you finally upload to Blogger. I use this with my WordPress Blog (unashamed plug there) and it worked without any issue. However I simply could not get OLW to download the relevant files. I tried raising the issue with the OLW forum, but that did not help. The answer came in an unorthodox way!

     I had a problem with my Google account password. Somehow it needed to be reset. I managed to reset to a new password, but then found a problem with Outlook 365. I was now unable to connect Outlook to my Gmail. Every time I tried to enter the new password, it failed. No passwords, old or new were being accepted. I tried removing my Gmail account and re-adding it, without success. I securebegan the process of adding Gmail to my Outlook.com. It took a Google search to find out the issue. It seems, that back in 2014 Google started to block, what it considered to be unsecure logins. This was the problem and I needed to amend a security setting. I needed to “Allow less secure apps” to be ‘ON’. Problem with Gmail/Outlook sorted. The relief was massive. I really did not want to have to use Outlook.com as my main email client for many reasons.
     It then struck me! “Hmmm,” I thought. “I wonder if that is the problem with downloading the theme for Blogger?” It seems that it was. So there we are. All sorted.