From then to now … all change


Within a few weeks, and a lot quicker than I imagined, I was ‘invited’ to attend an interview. It was one of those interviews where you know you have got the job from the very start. The team I was to be Interviewworking in were basically an IT help-desk for part of the councils Environmental Services department. We were the people that ‘sorted’ the problems that Environmental Health officers had with the software they used. ImprovingI found it difficult as a lot of the problems that cropped up were down to errors in the software, rather than user errors. To fix these, I needed to know the programming side of the software. Although I did know some programming techniques, the ones needed were far more complicated. There were five of us, and although I kept my grade, I was back at the bottom of the pile. I have to admit I struggled for the first couple of months, but gradually I began to gain more knowledge and my confidence increased.

Then it all went wrong again!

The departmental heads still had to save money, and so our little IT support team (as we liked to call Helpdesk teamourselves) were to be merged with a much larger team that supported all of the Environmental service areas and also the councils Housing department. We went from being a team of five to be part of a team of over forty. This was a real help-desk job now. Sat in an office with a laptop, smart-phone and a head-set with a whole range of new software to learn. I knew from the start that it was not the job for me. I spent most of the time trying to understand the new work and really not getting very far.

And then the day of my heart operation arrived (see this thread for more) I was going to be off work for three months while I recovered, which was going to be an ideal time to find something I was more at home with. Or so I thought.

Odd experience – Blogging with Word 2013


This is a bit of an odd one.

I usually use Word 2013 as my content editor. As I understand it there has been a Blog Post template since Word 2007, but it was only when I started using Office 2013, that I realised. It works very well. One of the down sides is that whilst it allows you to post Categories, tags are not handled. You can get around this by posting as draft and adding them from the WordPress (WP) editor.

Back to my ‘odd experience’. I sat up last night until just after 11:30, writing a blog post about the team building away day. Everything went well until I came to add the category and I got an error message basically telling me that Word could not get the category list from WordPress. Not a problem I thought, must be a glitch somewhere, I’ll post as draft anyway. But that failed with another error message telling me that Word could not register my account at WordPress. “That’s a bit stupid” I thought, my account is registered. Time for Google!!. There were lots of messages out with the same errors that I was getting. None of them very helpful but ranged from “reinstall Office” down to “use Blogger instead. After about 45 minutes, I gave up and resolved to try again today.

I was up around 8am and tried again. Same errors! “This is not good” I thought, “I’ll try Windows Live Writer (WLW)”. That worked, but as you cannot post draft from WLW, I had to be quick to check how the post looked.

As a last resort I rechecked Google for help and hidden amongst** the “reinstall everything” posts, there was one, that I had not seen the night before, that explained a fix that might work. This was:

  1. Open the Blogpost template
  2. Click on ‘Manage Accounts’ from the Blog Post tab
  3. Select the WordPress account and remove it
  4. Close down Word and reopen it
  5. Open the Blogpost template and you will be asked to set up a blog account
  6. Enter your WP details then restart Word

Ta Dah!! Everything back to normal and I’m happy again.

** Another one for you grammar hawks … ‘among’ or ‘amongst’ … which is more correct? I prefer ‘amongst’ as you can see!