Luck, that is. Or so people say. Well If it’s right, then I’ve just had my ‘three’ with eBay. The first one, with the mouses (mice … meece…?) was resolved, but since then another two issues have occurred. Both of them are leading up to a successful conclusion, but it’s the time and the trouble to sort out the problem that’s the real issue.
When I bought my new laptop, I did not realise that most do not come with a CD/DVD reader anymore. So it came as a bit of a shock when I found out. ‘No worries’ I thought, they are as cheap as chips on the internet, I’ll just buy a USB one. The one I found wasn’t the cheapest, but it was a UK seller that appeared to have a good reputation, well from most of the reviews at least. It arrived and it was about a week before I had the chance to try it out. Guess what? It didn’t work. I tried various combinations of connecting, but nothing seemed to have any effect. What was happening was quite strange. I have two stand alone USB hard drives (labelled D: and E:), and when the DVD drive was connected, the E: drive disappeared from the device list. After a few message between me and the seller, we both came to the conclusion that the drive must faulty. It is now just waiting for me to go to the post office and then I can get a refund.
Now comes the third issue. I have an old laptop, which plods along as a spare. It has it’s own printer, which I tend to use for printing text documents. It is not good enough for photos, but it is otherwise okay. Because of this, I usually buy compatible ink cartridges to save cost. The only problem is that the printer does not show the correct ink level, but I can live with that. So when the colour ink ran out, I sought to buy another one. Of course, it had to be eBay again. The company I used was based on the Channel Islands (they all seem to be) and it arrived four days after buying. It came with the usual fitting instructions and a brief trouble shooting guide. Back to the guessing game … it did not work. The printer software was telling me that the cartridge was faulty. I used the trouble shooting guide and tried again. Still no luck. ‘Here we go again!’ I thought. A message to the seller brought a quick response, and after a few more messages back and forth, a replacement is on it’s way. So that’s the three bits of ‘bad luck’ with eBay (hopefully).
I just need the the bits of good luck, and I banking on the National Lottery for that.
More on that to follow.
Not quite the whole story … I never bother for small amounts! I’m talking about eBay purchases that go wrong. If the sum is less than £10.00, I tend to put it down to experience and never use that seller again. I have a personal blacklist that I refer to when I’m buying something, and add new sellers that don’t come up to the mark.
About a month ago, one of my computer mice (or is it mouses?) started to fail. It was only a cheap one, but it had lasted about two years. I thought at first it was just a bad battery, but it wasn’t and it had to be consigned to the “Tech Bin” for disposal when I next go to the recycling site. I started using a wired one, but it’s not the same after a wireless one so I looked on my favourite selling site … eBay! There were quite a few for sale within my price range, but I spotted an seller offering two for the price of one, or ‘make me an offer’. I made an offer, and it was accepted. I was well pleased with myself.
They arrived after about two weeks, and as they were coming from China, I thought that was an acceptable length of time. Now for the crux of the matter … they did not work. The computer could not see either mouse. The seller started nattering a bit about feedback for the sale, so I simply put in the feedback box ‘Don’t work’ and gave it a neutral rating. I thought no more about it and left it at that. Meanwhile, my original mouse had been borrowed by a friend who had taken it to pieces and cleaned some part or other, and handed it back in full working order.
Skip forward to this morning, and an eBay message from the seller asking if I could amend the feedback, and he would issue a refund. After a bit of messing around with eBay, the said feedback was amended to something like ‘issue resolved with seller’. Within ten minutes I received an email from PayPal to say that I had received a full refund from the seller. I was surprised to say the least and there has not been a request to return the faulty goods.
So I have now raised an issue with another seller regarding another piece of IT equipment that I’m having a problem with. We shall see how that goes.
Change! It’s not a thing that I’m particularly good at. I tend to stick to something I’m comfortable with or something I like. I’m not one for trying out new things. Prefer the ‘status quo’ rather than be adventurous. But … I’m seriously considering changing the theme on this blog. I’ve had this current theme for quite a while now and while I still like it, I think it’s time to to have a change. I’m looking for something a little more subtle. So you may see a change over the next few days, but then again …
I finally got around to putting a picture on the Simply Knitting Group Facebook page, of some the knitting I had worked on. They are three plant pot hangers that were in the style of those macramé hangers from the 1970’s. When I knitted them, I found that one of the patterns was slightly wrong. I managed to work out what was wrong and was able to complete the knits. I emailed the magazine, the designer and the Facebook group about the error, and finally I got the response that I was expecting and the correct instructions were posted on the magazine website. Feeling a little chuffed with myself as I have got a few likes, which I wasn’t expecting.
Whilst I bragging about my knitting ‘success’, I have to boast about another one. Way back in October last year, we had a new bathroom fitted. Just before the plumbers finished and packed up, one of them said he was going to fix the kitchen tap. Now the problem was that when K*** got the kitchen sink replaced, the ‘handy-man’ fitted the tap, but did not tighten it up fully. He claimed that he didn’t want to over-tighten the fitting and crack the sink basin and it had been loose ever since. The bathroom plumbers found this highly amusing and went on to explain that there was a silicon washer that prevented the tap from over-tightening. They fixed it and all was good for a while. Then recently I found that the tap had worked loose again. The plumber was due back again for a small thing and I cheekily asked if he could fix the tap again. Unfortunately the tool he needed had been lost on another job. However, he explained that all I needed was a number 10 box or tubular spanner. eBay to the rescue. After a quick search, I found what I was looking for and am now the proud owner of a full set of tubular spanners and a fixed sink tap.
In spite of the fact that I don’t like change, I’m experimenting with a different internet browser. For the past few years, I’ve flitted between Firefox and the Google Chrome browsers. I gave up on Internet Explorer (IE) years ago and find their new ‘go-to’ browser, Edge to be not dissimilar to IE. I finally settled on the Google offering about 18 months ago, and have been reasonably pleased (if that’s the right phrase) with it. However, over the past couple of months I’ve noticed that opening webpages/sites in Chrome has slowed down a great deal to the extent that sometimes the page/site just doesn’t even open. I’ve done all the obvious things like clearing down the cache, deleting offline pages and deleting browser history but it has not had much effect. So I have now installed the Opera browser and am testing it for a while. It seems faster (could not be slower) and I have managed to import all my shortcuts and bookmarks. So we shall see if it is any better.
No, this post has nothing to do with the early 1970’s song by The Who, but to the bad practices by some on eBay. You may remember a previous post last week when I got caught by a fake seller. My, I suppose it’s greed, led me to purchase an item that turned out to be from a compromised site. The good news is that I got a refund more or less the following day.
Well, today was something different. I am nearly ready for some more ink for my printer. I tend to buy it from the same seller each time. It’s a competitive price and the seller send me an envelope so that the empty cartridges can be recycled. So I was checking to see if his price was indeed a good bargain and looked at the ‘suggestions’ at the bottom of the page. They all seemed to be in roughly the same price bracket of between £18.00 and £20.00. Then I spotted one at £5.00! It was being sold, supposedly by a well renowned and respected seller called Car****ge K**G. The stupid thing was that at the side of, what I knew to be a fake, was cartridges sold by the genuine Car***ge K**G selling at £19.49. After about 10 minutes hunting around the site and a quick search on Google, I was able to locate the method of reporting the seller.
This difference this time was that the seller had set-up a fake profile and used images from the genuine seller. Whereas the previous time, the genuine account had been compromised. I’m told that both methods are so easy to do. For a compromised site, it is usually a site that has not been used for a while. Maybe set-up to make a single private sale and never used again. The second method, anyone can do. You simply set-up an account and start conning people.
Note to eBay: maybe have a look at some price comparisons. You may be surprised.
I recently decided that I needed a Bluetooth keyboard for my iPad. Never really liked typing on screen as I have more or less grown up with ‘proper’ physical keyboard. So I scoured eBay and found one that looked to be just what I wanted. Not the cheapest and not the most expensive either. It was about the price I was willing to pay so I ordered one. It duly arrived on time and I quickly read the instructions for setting up and pairing with my iPad. That done, I began to look at the features of the keyboard and its basic operating procedures. The first thing I needed to do was to charge it with the ‘ … enclosed micro USB to USB cable …’ and here was a problem. There was no cable! I was not worried as I seem to have more than my fair share of these cable which seem to come with everything. But, I thought, if there is one supposed to be included then there should be one. I decided to message the seller and advise them that the cable had not been included. I told them that I did not need a cable and that I was just letting them know so that they could contact their supplier in case there was a problem. After a few days I received a very polite reply, apologising for the delay and asking me what I wanted to do. Did I want a full refund or did I want a replacement? The caveat was that I would have to dispose the first unit myself. I emailed back and explained again, that it was only the cable, that I didn’t need another and wasn’t seeking a refund or replacement.
The email had only just been sent, when I had one of those “Doh!” moments. What had I done? The guy was going to either send a second unit or refund my payment. He didn’t want the first one back. So I would have had either a free unit or two units, and I turned him down! What can I say? Either getting soft or getting too old.
I’m always up for a bargain, so when I decided that I needed to buy some ink for my printer, I turned as usual to the internet. To be exact, I nearly always go though EBay and this occasion was no different. I ran a search and the price for a twin-pack (colour and black) seemed to be between £17.00 an £20.00, with the average price falling in at £18.49. A little more than I expected, so I sorted the list by price. Amazingly the price of £7.99 was listed for the same twin-pack size. A ‘bargain’ I thought and delved a little deeper into the product and seller. That is when I began to smell a rat!
A quick look at the seven reviews of the ink, showed that they were reviews for ink sold by a different seller. The reviews also had been made within 10 minutes of each other. Unusual to say the least. I then had a quick look at the sellers profile, which stated that they had been a member of EBay since August 7th 2017. The same day that I was looking. That rat smell was getting stronger. How could a seller have seven reviews (all showing 100%) for sales on the same day that they had started trading?
Unusually for me, I reported it to EBay, and was pleased to see that the following day, the listing had been removed. But what’s this? Further down the search was a new listing, from another new seller, selling the same pack at the same price, with even the same reviews! Another reporting to EBay. I look the next day (today) and once again the fraudulent listing has been removed, only to be replaced by two new listings for the same product, this time at £10.49. I will leave you to guess what I did next.
Now I would say that I’m quite a savvy shopper, so I wasn’t really taken in by this confidence trick, but there are many people that would see this is a real bargain. What seems to happening here is one of four things:
- they are selling fakes – possible
- they are selling stolen goods – more likely or
- they are just stealing peoples money – which is my favourite
- they are genuine
If number 4 was correct, and I have been mistaken, then why does EBay remove the listings?
The old adage seems to apply here – “If it looks too good to be true, then it probably isn’t”
I simply have to blog this. Tonight, Mathew I’m ….. no no no, that’s the wrong thing. Tonight I won my first eBay auction. Not such a big deal some may say, but this one has been. You see, I’ve been after an expanding briefcase, and this one person has been selling them with a starting bid of 99p. He has been adding them to his ‘store’ at the rate of one per day for the past few weeks. I’ve been bidding on the all up to a maximum, but have been out bid everytime …. until tonight. So I’m sat there, with eBay open, whilst watching QI on the TV. I suddenly turned around to see I had only 9 seconds to place my bid !!! Panic or what !! I placed and confirmed my bid and watched as the times counted down …… 4 seconds ….. 3 seconds ….. 2 seconds …… 1 second ..…. “You have won this auction!!” Giddy was not the word. Just hope it is as good as the blurb says it is ……