You may be aware that I work part-time in a local café. One of the many features of this café, is their free Wi-Fi. The access code is displayed for anyone to use if you know where to look. Most customers will use the Wi-Fi for what it is there for i.e. so they can check their emails or show someone pictures on their phone, that kind of thing. However, there is an increasing number of customers that seem to visit the café with the sole purpose of accessing the the free internet.
On Tuesday this week, I arrived at work around 10:20, which is my usual time and noticed a customer sat at a 4 seater table. He had his laptop open and was also using his phone. I also noticed he was wearing a pair of headphones and one of those ‘cheek mikes’ that seem to be the norm these days. I hovered around his table for a few seconds before entering the kitchen and realised that he was conducting some kind of interview with somebody. Over the course of the next couple of hours, he still seemed to be talking to someone and on a couple of occasions, he got quite animated. He eventually left at around 12:45, or at least that’s when I noticed he had gone. From what I could see, he had drunk one cup of coffee and who knows how many glasses of free water. I mentioned to the chef that he had gone and he explained that he had been sat at the table since about 09:00. Just one cup of coffee!! The table staff have been told not to move people on, but to keep asking if they require anything else. They call it ‘good customer service’. But what about the ‘good customer service’ for the customers who cannot get a seat?
Don’t get me wrong, I’m all for getting free Wi-Fi in places I visit, but come on … lets not abuse it.
Well, I’m having a ‘trial’ day on the 10th and the words were “…to see how you cope, then we’ll go from there…” When I asked about a start date if successful, he told me that I’ll “…just carry on…” and finished with “…we’ll both know after a couple of weeks…” We shook hands and I left feeling both slightly bemused and pleasantly proud.
It was the strangest interview I have ever been in. He first asked why I wanted the particular job, which I explained that the hours, type of work and location were what I had been looking for. He then went on to explain about the place, its history and what he was wanting to do in the future. I then got a ‘tour’ of the kitchen, which was tiny, followed by a demonstration of how to use the dishwasher and an explanation of how hot it gets. He asked me if I had any questions, and that was it. No references, no reflection time, no “I’ll get back to you when I’ve seen the others” type of phrase, just “ See you on the 10th!” So the 10th it is. To be honest, apart from the size of the kitchen (two chefs, one porter and a waitress or two could get a bit cosy!), I don’t see I’m going to have too much of a problem, but time will tell.
Cats! Or more specifically, what cats like to leave in our garden. Three times this week K*** has had the unenviable task of removing cat mess from the flower bed at the front of the house. It seems that there are three cats in the close neighbourhood and I think I have narrowed it down to just one of them. It usually happens at night or early morning and the smell can be very offensive. We’ve put down coffee grinds which is supposed to deter them, but a slight shower and the effectiveness appears to wear off.
What I fail to grasp is why are cats any different to dogs when it comes to fouling? Most dog owners control their pets when they are outside, but cat owners seems to have a different attitude. Most of them just open their doors and let the animal out without any control whatsoever. The cat then can go wherever it wants and do whatever it wants. It seems wrong to me.
A very busy day today. With it being the 1st day of the month, I had some finance reports to do. It is quite ridiculous really. The team I create the reports for, have access to the data, and the reporting tools, but claim to ‘not have the skills’ to manipulate that data into a readable form. It’s just a spreadsheet with, with a lookup table !!! Nothing difficult. Still, it keeps me in a job. It makes me laugh sometimes. We get new finance people in, and I think they are going to be able to do some of my work, and they never can. So the work stays with me.
Our Call Centre Management system was back up and running again today. It appears, that the PC we were running the system on, was not up to the job. Couple that with the problems they had when the contractor updated the server, meant we needed to upgrade our PC. Now with our IT department, upgrade, means money for IT. However, the guy that came down to sort the problem said he was not interested in cost, but only interested in fixing the problem. I must keep this chaps number. Is this boring ??????
I had a bit of a headache this morning. I did not bother with coffee when I got in last night, and that is always fatal, after a few drinks. I am of the opinion, that coffee seems to absorb some of the alcohol, and stops me dehydrating. Well that’s my theory. It’s true though, if I don’t have a cup of coffee, before I go to bed, I end up with a hangover the next day.