Stress and Tech – hand in hand


A bit of a stressful week this week. Our broadband contract was due to expire at the end of the month, and although it would continued (they usually do with Sky) the cost would have escalated quite a way, based on the initial quote they gave us. So they “invite” us to call them to see if we can get a better deal. My wife deals old routerwith this kind of thing, as I don’t have the patience and whilst on the call on Monday asked about a new Router. We have always been told, by new routerSky to ask about equipment whenever we renew, even if there’s not a problem, which there wasn’t. The person that she dealt with said that there would be no problem and that there would be a new one in the post that day. As good as her word, the new router arrived on Wednesday morning.

The first issue that we were hit with was that is was about 1 inch wider and longer allPig in Mud round. It also was an upright one as opposed to the flat one we were used to. This meant a whole rearrangement of my desk for the thing to fit. After a bit of “huffing” and “puffing” I managed to place it in the best position. Now came the mammoth task of setting up all the devices with the new router. However, I was in my element doing this. It brought many memories from my work life. Dashing from device to device with my check-list and passwords, I was like a pig in a muddy puddle.

Then I hit the first real problem!

The new router would not connect to the Sky Q box! I tried everything, but it just would not happen. This of course meant that many of the features that came with the contract were not available. For example, we could not open Netflix. It also meant that the youngest son’s TV and mini box didn’t Help-Deskwork either. Not although he probably won’t be back here until April, we needed to get it fixed straight away. My wife rang Sky and after a 45 minute wait in a queue managed to explain the problem. The phone was passed to me to go through some troubleshooting (which I had already done) before the help-desk operator decided that an engineer was required. He was booked in for Thursday between 12:00 an 17:00. 

Then came problem two!

The printer we use is a wi-fi connected printer that we all share. the new router would not connect to the printer. I followed all the included instructions (again!) but still nothing. By now, I was beginning to get a little Printerbit annoyed. I looked online at the HP printer site and followed all their ‘helpful’ ideas, but to no avail. In the end, Google came to my rescue. And it was a simple fix. All I needed to do was to uninstall the printer, then reinstall it. Next problem. The printer installation media was on a DVD and this laptop does not have one. I ended up downloading the installation software from the internet. After that, it all went really smoothly which just left the Sky Q box not connected and the help desk advised that the engineer would get everything working, one way or another.

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The engineer duly arrived at the appointed time and we conducted the call through the living room window. They are not allowed into the house because of the virus. We went through a number of questions. and heCable asked what the new router was. When he saw it he said there had been some problems with that type. We proceed to try and connect using an ethernet cable, which worked straight away. But as soon as the cable was removed, the connection was lost. He came up with two solutions: number one was to permanently connect with a cable, but that would mean lifting the carpet to hide the cable which was not a good idea. Option two was to revert back to the old router. That seemed the best idea, and he gave us the latest model of the old one. Once plugged in, all the problems went away, although I still had to reinstall the printer again.

Once again, I spent an hour doing my impression of a “pig in a puddle” whilst I connected all the devices, but touch wood, there are no more issues.

I suppose, at the end of the day, that the old maxim “If it’s not broken, then don’t fix it” applies here.

 

 

A great improvement


  I have to recommend Asda’s “Chesty cough syrup” with Guaifenesin (whatever that is). The old cough, is 100% better than it was the same time last night. It’s not entirely gone, but I am at least able to get through more than four breaths without spluttering. Of course, a lot has to be said for Olbas Oil and Vick’s Vapour Rub.

   I did not like the guy that won the Masterchef round tonight. He was a bit cocksure and smarmy. The other guy, look like a little kid, but he was improving. His cooking, looked like the type of food you would get in a good pub restaurant, rather than a Michelin starred place. Oh and by the way, could someone tell Michel Roux Jr, how to pronounce ‘Michelin’. You’d think a Frenchman would have the correct pronunciation.

   I bet the press are, to quote a much maligned phrase, ‘gutted’ that Stephen Gatley died of natural causes !!!  No three-way love triangle. No 8 hour binge drinking session. No ‘unnatural’ sex games gone wrong. It may even have been a hereditary problem. !! How very ‘un rock ‘n roll’ .

   Eldest is home for the night tomorrow. Well, at least we think he is stopping here. I have an idea, that he may ask his friend B** for a lift, after drama. We shall see. Mind you, I got an impression that B** may have felt a little uncomfortable, what with his ex-partner dropping out. He only had one drink, and then left.

   Broadband is a lot better tonight. No problems at all. Transfer speeds back to normal. I did think there should have been a large Windows update today, but I’ve seen nothing yet. I wonder if they’ll try and force IE8 on me again.

OMG … my phone


Well, I only went and trashed the memory card for my phone. All I did, was … well I don’t know what I did really. Or even why, all I remember is the memory card flying across the desk, and the phone telling me the card was not formatted !!!!! I lost all my pictures, ringtones and music. I can get all the music back, as they are on the PC, and so are some of the tones, but it is such a bore having to put things back. To top it all, I had backed up the settings on the phone, to the card.

Crossed wires with the eldest last night. I thought, R**** was bringing him home (to this house), but what he actually meant was his flat, or as he calls it, his home !!! Told him, not to say the when Mrs H is around. That would finish her off I think. So I don’t think I got much sleep after waking up around half past two. He managed to get his broadband up and running, so we should be able to speak to him on Skype. That’s relying on him turning Skype on of course. May try talking through MSN messenger, although I’ve only ever used the cam without sound.

I don’t think there is any more to say.