Random tech problem . . .


© Microsoft

I’ve been having a bit of trouble with my OneDrive. I have two laptops. My main one is downstairs but when I bought it, I decided to keep the previous one upstairs as a kind of back-up machine. It is a bit slow, but it was a good machine. I did want to try and connect both as a home network, but that doesn’t seem to work with Microsoft Home edition. I had ‘misplaced’ a couple of files that I now need to use. They were not big or even complicated files, I just didn’t want to re-write. I thought they were on my OneDrive, but I could not find them. I then had the idea that they may just be in the documents folder on old laptop. And they were.

© Microsoft Office

I copied them into my OneDrive, along with some video files that I had forgotten about. Must have spent a good couple of hours opening, and copying the files, or so it seemed at the time. I shut down the old laptop and trotted off downstairs ready to work with these newly found files. But … they were not in the OneDrive I was accessing from downstairs. I ‘ummed and ‘ahhed for a while before deciding that I must have two OneDrives. Seemed reasonable as the Office package on the upstairs laptop was Office 2013 and downstairs it is Office 365. All I need to do is copy the files I wanted onto a Flash Drive and then onto the downstairs machine. Problem solved … or not.

Try as I might, I could not get the files copied and was receiving an error message:
Error 0x8007016A: The Cloud File provider is not running …
Restart after restart would not cure the problem and in the end I gave up for the evening.

© SanDisk

This morning, after a lot of Googling, it came to light that I must not have signed in to my OneDrive on the upstairs Laptop. In fact, the service was not even running, I must have disabled it in Task Manager. More clicks and reboots ensued and finally I was able to copy the files to the Flash Drive and onto the main machine. Then I found that they had synchronised and so all the copy and pasting was a total waste of time. Thankyou Google and all who sail in you. If the fact that I was not signed in to the OneDrive upstairs reason had been one of the first in the Google search screen, I could have saved a lot of time and unnecessary brain work!