Friday (27th) Mrs H mentioned the problem to our local Postman. He said he would mention it to the Office Manager and he would look into it. We received a phone call from him saying that the delivery in question may have been delivered further up the street and he would speak to the delivery driver on Monday and call us back.
Monday (30th) By early afternoon, we had our expected call, so Mrs H rang again. She was told that the office was closed for the day and someone would ring on Tuesday.
Tuesday (1st). Another phone call by Mrs H, only to be told that the manager was not in that day. It was beginning to sound like we were being fobbed off.
Wednesday (2nd). Our regular postman told us that he had had a look around the house where they think the parcel was delivered and could not see anything. He also mentioned that. the house was now empty. The “Denial of Receipt” form has now gone to the seller and we wait for their response. It is not looking too good.
Latest: We just got a reply from the seller. They are now going to investigate with the courier, but have asked if we are looking for a “refund or a replacement”. Looking a bit better, but we are not holding our breath!