I have been thinking about changing my mobile supplier for a while now. I’m with Three and have been for a good few years. My most recent contract, was a 12 month deal with 8gb of data and unlimited text and calls for £10.27 a month. The contract formally ended towards the end of last month, so I was looking around the deals that were available to see if I could get a better one.
I came across an advert for a company called TalkMobile and the deal there were offering was, again a 12 month contract with 9gb of data and unlimited text and calls for £9 a month. They were also give the 1st 3 months at £4.50 a month. this worked out at a saving of £28.50 in the first year. It sounded a great deal and all I needed to do was get PAC (Porting Authorisation Code ) from Three and I could keep my same number.
The code was duly requested and I was all ready to change companies. However, within a couple of hours, I got a text message from Three which asked me to get in touch to talk about what they could do to ‘keep me on board’ as they said.
What followed was one of those ‘web-chat’ meetings (which I prefer). The operator wanted to know why, after all these years, was I looking to change? I explained that I wanted a cheaper deal. I explained the contract I had been looking at and asked the question “Can you equal or better that deal?” Very quickly, he came back with two offerings. The 1st was a 12 month contract with unlimited text and calls and 12gb of data for £8.00 a month. Or a similar contract with only 4gb of data for £5.00 a month. Success!
I decided that the 1st option was the best and I agreed. It was explained that when the paper version of the contract came through, It would show a monthly charge of £26.00, but would also show ‘recurring discounts’ of £8.00 and £10.00 in the final details. The new contact doesn’t start until the end of this month as it was explained that I was now into a new month and should have contacted them the week before. But that’s not a problem, so I’m one ‘happy bunny’ as they say.