I bought a Kindle Fire just before Christmas. I was a good deal, as it was about half price and I’ve found it a lot better than the original Kindle that I’ve had for a couple of year.
Early in the week, I received an email from Amazon advising that there may be an issue with the charger coming apart when removed from the wall. It was a product recall for a particular charger. When I checked, mine was one of the suspected chargers. The email explained that I could either have a new charger sent or they would credit my Amazon account with £12.00. I thought that it was a good idea, as I have that many chargers, that I did not need another. I don’t know what made me do it, but I clicked the wrong link in the email and was directed the the page to buy a replacement. It didn’t register with me at first, but can you see where I think I was being conned?
Granted, the replacement charger is a better quality charger (or so Amazon say) but maybe they should offer to credit my account with the amount it would cost to buy a replacement. It was only by chance that I selected the replacement. I have never had an issue with buying from Amazon, as the recent purchase of the shower-head proves, but I think they need to look at this again. I think I’m going to write to them and ask for their comments, but I thought I would share it with you first.