Life changer – Discharge Day

So now we come to the day that nearly spoiled the entire experience.

I had been awake since 6am and my bags were packed and I had geared myself up for leaving the hospital. I felt that it could be a bit of an emotional day and was beginning to prepare for it. I had packed my bags the night before, and there was only my washing stuff still on my locker. Breakfast came at about 10 past 8, and I had decided to have cornflakes followed by a cup of coffee and 2 slices of toast. I had just finished the cereal, when I was told that I had to move to the other ward and make the bed free for someone coming up from ICU. Now, I remember the day I came up from ICU, so the idea that I should make way for someone else was not an issue. The issue was that I had to go there and then!! Halfway through my breakfast!! It could not wait for another ½ hour, I was to go then. I said a quick goodbye to the guy that I had spoken to the most and I was packed off to the other ward. I had an idea, that that ward got their breakfast first, so in a moment of defiance, I grabbed two slices of toast and took them with me, must to the amusement of the duty nurse.

I was dumped (not true strong a word) into a side ward, and had to wait until the cleaner had finished before I could have a wash and get dressed. The senior nurse came in and told me that I would be discharged at 10 am, and I had to explain to that K*** was coming to pick me up at 2pm. This, I was assured was not a problem and that I could stay there until then. Where else I was going to go, I do not know!! I was given a cup of coffee at around ½ past 10, and apart from the nurse going over the same details, the only other people to see me was another doctor. Lunchtime came and I was given, not what I had ordered but once again what had been left. I had just finished my dessert, when I was told, that I had to vacate the side room and was ‘allowed’ to sit on one the chairs in the reception area. I was not happy by this time, and I tried to explain to the nurse, that when my wife came at 2, we would need to be away by ½ past three at the latest in order to get home for R***. Once again, I was assured that this was not a problem. He also said he had the medication that I had arrived with.

From there on in, I felt like nobody cared anymore! There was another older man, who had been there since 10am and he was really angry, and his anger was beginning to get me angrier. Again I checked that they had the medication that I had come in with, and the assurances were there again. I was told they were just waiting for my prescription to get to pharmacy, they I could go. K*** arrived at 2pm and again explained to the nurse the issues that we had, and the reply came back that it would be all okay.

In the end, pharmacy came up with the medication at around 10 past 4. We went through the medication (which I already knew, because the nurse the evening before had gone over it all) and I asked for the medication I came in with. It was then that the nurse decided that he would go and look for them. K*** went off to get the car to the pick-up point whilst I waited. He eventually came back and sheepishly explained my stuff could not be found. Now I knew that it had been moved to the ward I had recovered from as the nurse the night before had shown me them. By this time, I had had enough and left. K*** was now as angry as I had been before. It was a good job that S**** had said he would be at home for when R*** came home or that would have been a serious problem. All in all, a pretty crap end to what had been a very successful week.

The feedback survey was interesting to complete!!!

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