It may seem silly going back to work for one day before the weekend, but I did manage to get quite a bit done. Our ‘corporate email’ is in the process of migrating from Lotus Notes to Outlook 2003, and it was our offices turn this week. Of course, all the Numpties found it a struggle, which was only to be expected. From what I hear, the so called ‘super-user’, who was supposed to be able to show everyone where they were going wrong, was nowhere to be seen. I suppose, he/she/it spent most of the time up with senior management. Not out of necessity, you understand, but out of ambition. The problem most of the staff have, and it has long been a bit of a bug bear for me, is that they do not have the wherewithal to find things out. They do not have the skill set, to be able to utilise the ‘help’ pages. They can only function, if someone tells them what to say/do etc. For example, one of the fools has spent all day, trying to send emails, whilst working offline !!!! A quick type of ‘unable to send emails’ into the help box revealed the answer !!!
